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Customer Service Advisor - Sunderland

Posted 24 January by NRG PLC Ended

NRG are looking for Ambitious, Motivated, Passionate and Creative Candidates who are Purely Customer Focused!

Monday - Saturday between 8.00am - 8.00pm (35 hours per week)

Fixed Term Contract until December 2018

Salary: £16,000 per annum

Location: Sunderland

INBOUND CUSTOMER SERVICE ONLY

We are looking for a number of individuals to bring energy and a positive, can do attitude to the work place. Your experience may have been gained in any sector but most importantly you will be able to demonstrate success and build a rapport with customers. To be successful in this role you will be required to have excellent interpersonal and communication skills, exceptional listening skills and the ability to provide a first class customer service.

Required by you:

  • Deliver excellent customer service to facilitate a smooth customer journey
  • Demonstrate a positive and responsive attitude to all calls from customers
  • Demonstrate outstanding written and verbal communication skills
  • Achieve personal and team targets
  • Adhere to all policies and procedures

Rewards & Benefits:

  • 21 days holiday plus bank holidays
  • Pension
  • Health Care plan
  • Bonus Scheme
  • Opportunities for progression through regular 121’s
  • Excellent incentives

All candidates must pass a credit check & CRB, no dismissals

Please send your CV today for an immediate chat

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.

Reference: 34313451

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