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Customer Service Advisor - Sports & Events (Multilingual)

Posted 12 January by French Selection UK Ended

Customer Service Advisor - Sports & Events (Multilingual)
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Stock, Ticketing Operation, Sports,Entertainment, Coordination, Quotation, Documentation, Logistics, (CRM) systems, Order processing, Support, Sales, French, Russian, German, Spanish
Salary: £18k p.a. (pro rata)
Location: Stockport, Greater Manchester
At commutable distance by car from Central Manchester, Warrington, Northwich, Cheadle, Macclesfield, Knutsford, M60, M56, Ellesmere Port, Cheshire area, Lancashire, North West
Ref: 9E71CS

*** 10 MONTH FIXED TERM CONTRACT...ideally would need to start ASAP***
*** Fluency in either French, Russian, German or Spanish is required ***

Please visit the French Selection UK website, vacancies section, search job reference: 9E71CS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a vibrant international company within the sports & events industry based in South Manchester.

Main duties:
To be the main point of contact for customers/clients in the target language
To maintain and develop a strong relationship with clients

The Role:
- Responding quickly to all customer queries and identifying suitable solutions
- Providing customers with detailed information about services & products
- Processing and updating customer information on the company's IT system
- Dealing with credit control & general administrative duties
- Translating relevant documents
- Handling customer complaints politely and efficiently

The Candidate:
- Fluency in either French, Russian, German or Spanish is required
- Fluency in English (both written and spoken)
- Having an interest in events/sports would be an advantage
- Previous experience both Customer Service and Administration roles would be desirable
- Computer literate
- Excellent communication skills
- A dynamic personality and a team player

Salary: £18k p.a. (pro rata)
Working hours: 9:00 am to 6:00 pm including 1 hour lunch break

*** 10 MONTH FIXED TERM CONTRACT...ideally would need to start ASAP***

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • French
  • German
  • Spanish

Reference: 33915698

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