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Customer Service Advisor - RSPCA

Posted 5 February by Capita Customer Management Ended

Salary: £15,795 (£8.10ph)
Shift: Flexible 37.5 hours per week working between Monday - Sunday 1pm - 11pm
Training: 35 hours for 3 weeks Monday to Friday 1pm - 9pm
Start Date: 5th March 2018
Location: Capita House, Dearne Valley

Capita Customer Management are looking for people to take Customer Service calls on behalf of RSPCA at our Dearne Valley site.

Here's your opportunity to help protect animals and prevent them from suffering - by joining the RSPCA's 24/7, cruelty and advice line.

It could be an ideal role if you combine proven customer service experience with a genuine passion for the welfare of animals. You'll have the chance to develop and upskill in the different areas of the RSPCA National Control Centre - which is operated by Capita in partnership with the RSPCA.

About you

You'll need a confident, empathetic and friendly telephone manner with a willingness to help solve or advise on your customers' problems, you will also need to have a good understanding of using a PC and Keyboard. We'll give you all the training you need, and the range of work we do means there's lots of opportunity for ambitious people to progress.

Great benefits and location

In this full time role, you'll get a minimum of 22 days holiday plus 8 Bank Holidays, as well as fantastic benefits including free parking and a whole range of discounts at high-street shops. There's even an on-site restaurant with subsidised prices.

Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 3 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away.

If you want to join a business with a bright future, click to apply and leave us your details. We'll let you know as soon as we receive your application, and we'll be back in touch soon after that to arrange an interview.

Make the Smart Call…Apply today!

Reference: 34399326

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