Customer Service Advisor Norwegian Swedish and Finnish Speaking

Posted 21 March by Mutilingual Europe Ltd

START DATE Immediate

€19-20,000 + (14 month’s salary!) + Free Flight + 2 weeks FREE Accommodation + Incentives + €200 Monthly Bonus
€1,300 Gross per month + €100 Tax Free Vouchers upon Training completion + after 7 months €300 Tax Free Vouchers

Job Description
The client Microsoft develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services is currently looking for Customer Service Advisors for our Technical Support Team in Athens, Greece. This is a challenging and multi-tasking role dealing with issues of varying complexity.

The Job
You will be providing both Customer Service/Technical Support to a broad spectrum of our Client’s customers with wide ranging queries. The Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload. You will be expected to handle and resolve customer queries and issues. The role encourages continuous learning and the completion of online training on products and technologies.

Skills required

• Excellent communication skills.
• Native Norwegian OR Swedish or Finnish AND fluent English is elimentary
• Passion for IT/Technicall Minded
• Good Knowledge of PC (hardware, software, internet)
• Windows, Ms Office Suite, Skype, Windows Media Player, Windows Messenger
• Passion about customer services
• Customer focussed and able to provide professional, polite customer service.
• Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
• Interactive and enthusiastic team player willing to assume new responsibilities
The Offer
• 3 weeks training in English
• 40 hours per week, rotating 7 day shift 9.00-21.00, 2 days off per week(eg Tuesday and Friday)
€1,300 Gross per month + €100 Tax Free Vouchers upon Training completion + after 7 months €300 Tax Free Vouchers
• 14 Months Salary + Monthly Bonus + extra salary at Christmas, ½ month extra salary at Easter and ½ month extra salary at Summer holidays.
• Flight ticket to Greece
• Taxi from the airport
• Free Accommodation for 2 weeks plus assistance to find own accommodation for 200 - 250 euros per month!
• Free Greek Lessons
• Free water sports and hiking courses

Other Benefits: Relocation Support, Real Estate help, Monthly performance bonus, 2 Extra salaries per year, Greek Courses, Employee referral Bonus, Health Insurance Coverage, Extra payment for Greek Holidays, Development Opportunities, Overtime & Nights, Discounts in products and Services, Trips, Festivals, Parties, Competitions and all the other Initiatives will remain as for all the other employees

Required skills

  • Customer Service
  • Helpdesk
  • Hospitality
  • Technical Support
  • IT Graduate

Application questions

Do you speak fluent Norwegian or Swedish or Finnish and fluent English to Business Level?
do you have Customer Service Technical Helpdesk experience or recent IT Graduate?
Are you available to relocate to Greece to start immediately?

Reference: 34454220

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