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Customer Service Advisor - Nights

Customer Service Advisor - Nights

Posted 25 June by Residential Management Group Ltd
Easy Apply Ended

Customer Service Advisor - Out of hours - Part Time

Location: Northwich CW97LN

Permanent - Hours: 24 hours per week

Working 8pm - 8am Wednesday & Thursday

Salary: £9.08 per hour

Full Training provided

RMG currently have an exciting opportunity for Customer Service Advisors looking to join our thriving Property Management business.

If you are a confident communicator who can deliver exceptional customer experience we want to hear from you!

The Role of the Customer Service Advisor:

  • As part of the Property Manager function you will handle customer inquiries of a varied nature.
  • Responded in an accurate and timely manner in accordance with RMG policies and procedures.
  • Receive, understand and assess customer contacts and inquiries to establish requirements for advice, guidance and service/solutions.
  • Select and provide relevant service/solutions

Skills of the Customer Service Advisor:

  • Confident communicator
  • Excellent Customer Service skills
  • IT skills
  • Self motivated
  • Able to work to KPIs and deadlines

Benefits of the Customer service Advisor Role:

  • Fully paid training programme
  • Development and progression opportunities
  • 25 days holiday
  • Pension Scheme
  • Onsite parking
  • Company funded qualifications

To Apply for our Call Centre Advisor role please click APPLY below.

RMG embraces diversity and equal opportunity in the workplace

We look forward to speaking with you.

Residential Management Group is one of the UK’s leading property management specialists, known for integrity and service, with brands that are highly regarded in the industry. For more information, see our website at www.rmguk.com

Job Types: Part Time, Permanent

Key Words: Part Time, Customer Service, Call Centre, Out of Hours

Required skills

  • Call Centre
  • Communicator
  • Customer Service
  • ITC
  • Inquiries

Reference: 38305722

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