CUSTOMER SERVICE ADVISOR NEEDED ASAP

Posted 6 February by Reed
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My client is looking for someone to be a customer service advisor , who will be the voice of the business answering a majority of inbound calls.

You will need to:

• Ensure current members know how to use and are using our system continuously.
• Ensuring our customers are on the right subscription level and if not upgrading their account.
- Upselling any additional products and services where necessary
• Ensuring the Database is as up to date as possible always.
- Training customers how to use the system if need be
•Answering inbound calls and some outbound calls when necessary

This is a perm role,paying up to £24,000, Mon- Friday 9-5:30 based in Harrow

If this sounds like a role for you; apply now!

Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Do you have contact centre experience of at least 2 years?
Do you have strong customer service experience?
Can you speak any other language i.e. Dutch, German, French fluently?

Reference: 34412786

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