Customer Service Advisor - M & S

Posted 8 March by Capita Customer Management

Salary: £15,990
Preston Brook
Start Date: 26th March 2018
Shift/Hours: Shifts working between the hours of 7am to 11pm working 5 days out of 7.

So, you're interested in joining Marks & Spencer's Customer Service team. That's great news. Let's see if you're the right fit for this role. Here's what you can expect when you join us:

You take pride in helping people. You always have.
You pick up the phone. You ask questions. You start conversations.
You know every customer is different.
You spend time with them. Building their trust. Understanding their needs.
You help Anita with her party food order.
You upsell a £500k hamper order for a high profile business client.
You talk to Kate about her made to measure curtain order and explain it'll be with her on Monday.
You're always learning. Every day. With every call.
You share what you know. You mentor others. You keep growing.
You bring your true self to work. You're adaptable, but you're still you.
You're proud of how far you've come. And so is your team.
You're always eager for more. There's room to progress. You know you can do it.
You wish you'd found this job sooner. You're glad you applied. You've never looked back.

Reference: 34640863

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