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Customer Service Advisor- Luxury Foods

Posted 9 March by Page Personnel Secretarial & Business Support Easy Apply Ended

Page Group have recently paired with a luxury food company, where an exciting opportunity has arisen for a Customer Service Advisor.

Client Details

Based in Basingstoke, the Customer Service Advisor will be working alongside a large, busy team in the Customer Service department. Working out of modern offices, the successful candidate will be surrounded by driven individuals with a high level of dedication to their roles.

Description

Key responsibilities for the Customer Service Advisor will include:

  • Direct Customer Contact
  • Responding promptly to all telephone and email enquiries
  • Complaint Resolution
  • Setting up new customers accounts
  • Processing orders via SAP
  • Managing a customer database

Profile

The ideal Customer Service Advisor will have:

  • Excellent communication skills
  • Experience in a similar role
  • Experience in reporting
  • Knowledge of computer systems such as MS Office and SAP
  • Experience within the FMCG/ Luxury sector
  • Experience in a similar Customer facing role

Job Offer

A competitive salary and benefits package.

Required skills

  • "customer service" or "customer service agent" or "customer service manager" or "customer service expert" or "customer service advisor" or "customer s

Reference: 34647990

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