SOS recruitment have a fantastic job role available as a Customer Care Advisor for our well-established client based in Poole.
Hours: Monday - Friday 8am - 8.30pm (Am & Pm Shifts)
Salary: £16,000 per annum plus £1500 bonus.
- Responding to telephone inquiries and complaints using standard scripts and procedures
- Gathering information, researching/resolving inquiries and logging customer calls
- Communicating appropriate options for a resolution in a timely manner
- Informing customers about services available and assessing customer needs
- The goal is always to build a lasting relationship with the customer.
- Customer Service experience
- Customer Service oriented and able to detect sales signals
- Excellent communication skills (verbal and written) in English language
- Proactive approach in resolving customers' queries
- Comfortable with social media, chat and new technologies
- An Interest in cars is advantageous
Fantastic benefits include:
- Performance based bonus
- 28 days paid holiday per annum inclusive of bank holidays.
- Annual holiday increasing with years of service
- Workplace Pension-Automatic Enrolment
- Life Insurance scheme
- Employee Assistance Phone line
- Discounted Corporate Gym membership
- Free eye test
- Childcare vouchers
Find success with SOS!
Don't delay, call, click or come in today!
Hours: Monday - Friday 8:30am-5:45pm Phone:
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