Customer Service Advisor - Immediate Start

Our client that are based in the Gateshead/ Washington area are looking for experienced Customer Service Advisor's. This role involves taking calls, using chat/Facebook/twitter and responding to emails.

Candidate Profile

  • The desire to help others and achieve a first time resolution
  • A team player who pro-actively shares knowledge, expertise and ideas
  • An understand of social media and how to communicate via twitter or Facebook
  • An ability to build positive rapports
  • A general interest in customer service

The Successful candidate

  • Excellent listening skills
  • Able to identify a customer’s needs
  • Solution focused
  • Strive to achieve
  • Able to personalise customer service
  • Must have great telephone manner
  • Great knowledge with Microsoft packages

Monday to Sunday shift pattern

£8 per hour

Please do not apply if you cannot travel to the Washington/Gateshead area, or work various shift patterns. Also please submit your most recent CV.

Required skills

  • Calls
  • Customer Service
  • Telephone Manner

Application questions

Do you have excellent listening and communication skills?
Are you available immediately?

Reference: 32301029

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