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Claims Advisor - Financial Services (Glasgow) - Night shift

Claims Advisor - Financial Services (Glasgow) - Night shift

Posted 1 May by Diana Duggan UK Limited Easy Apply Ended

One of the 'Big Four' Financial Services firms, is seeking individuals to join a high profile project, within Risk and Regulation.

This is a large scale operation, managed on behalf of a bank, focusing on an FCA compliance review of financial products provided to customers.

You will join the investigations team, managing assigned customer cases, to tight deadlines.

This is a fantastic opportunity to gain experience within a specialist area of the business, in a varied and fast paced role, with scope to develop, within a supportive team environment!


  • Gather data and prepare customer cases, using in-house systems.
  • Undertake due diligence; proofread all documents and complete security checks.
  • Liaise with customers and third parties via written correspondence, to obtain information and provide updates, for individual cases.
  • Log and allocate cases for review.
  • Liaise with case handlers and senior managers.
  • Provide wider team support.
  • Work to deadlines.


  • Undergraduate degree, is desirable
  • Customer service/ administration experience
  • Excellent verbal and written communication
  • IT proficient, including Microsoft Office packages
  • Good attention to detail
  • Problem solver
  • Deadline driven

This is a contract role, for a project until December 2018 (scope for extension), based in Glasgow City Centre.

The working hours are Monday - Wednesday 19:00-07:00, with scope for overtime.

The rate is £150 per shift. Full training is offered.

There are intakes in June and July.

If you are interested in this opportunity, please send your CV to Diana Duggan Associates.

Required skills

  • Customer Service
  • Microsoft Office
  • Administration

Reference: 33147600

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