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Customer Service Advisor - Foreign Language

Posted 5 February by Proactive Personnel Ended

Are you a hard working, ambitious, customer focused individual? Our client is currently looking for customer service advisor's that are fluent in French, German, Swedish, Danish or Japanese.

You will be computer literate and able to both read and write fluently in your specific language. This is essential as you will mainly be using E-mails and an online chat function however some telephone work will be required. You will strive to resolve any issue quickly and to provide the highest level of customer service.

This is a large, well established company that offer a lot of excellent training and support. With them being a large company there is also promotion opportunities available to the right individuals.

You will also be required to work in shift patterns 5 out of 7 days per week and 1 weekend out of every 3. Shift patterns are as follows: 6am-2pm / 8am-5pm / 11am-8pm (when this shift falls on a Friday it’s 1pm-10pm) the client can be flexible with some of these.

If you are successful in the screening process you will be invited to a trial day which is paid for to gauge your abilities, this is also so that you can see if the role is right for you as well.

Essential Skills:

  • Computer Literate

  • Fluent in German, French, Danish, Swedish or Japanese

  • Able to work shifts

  • You must also be fluent in English

  • Professional and friendly telephone manner

  • Attention to detail

  • Excellent listening skills

  • Flexible, reliable and trustworthy

  • Able to work under pressure

What they offer:

  • Competitive Pay rate

  • Career Progression

  • Quarterly bonus + Sales commission.

Required skills

  • Commission
  • Computer Literate
  • Customer Service
  • Sales
  • Chat

Reference: 34397038

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