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Customer Service Advisor - Fluent French Speaker

Posted 5 February by Ellis Knight Bespoke Recruitment Ended

My client is a vibrant and growing company based in the South of Oxfordshire, seeking a delightful candidate, fluent in French and English, to join their busy customer services department.

This role will involve the following repsonsibilities in supporting the clients French customers:

  • Act as the first point of contact for enquiries via email and phone
  • Assist team with sales order processing
  • Work closely with other departments to resolve queries
  • Ensure that customers are kept in formed throughout the order process
  • Keep data bases up to date
  • Ensure customer data base is kept up to date

For this position we are seeking the following:

  • Excellent customer service skills - Both written and verbal
  • Good administrative skills
  • The ability to build rapport with customers
  • Strong team player
  • Good IT skills
  • The ability to prioritise workload
  • Fluency in both French and English

Reference: 34395483

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