Looking for a role that offer flexible working hours, work from home and offer a challenge and variety day to day?
My client based in Central Birmingham are looking to recruit an experienced Customer Service Advisor to join their team in February to cover maternity leave for 9-12 months.
Please note this role is 30-35 hour per week with overtime available. Working in a busy team of 7 this role is really flexible and will allow you to work from home 2-3 day a week including the weekend.
The phones lines are open 9am - 9pm Monday to Saturday, 10am - 7pm Sunday. You will be required to cover shifts include some evenings and weekends, shifts to be confirmed. Must be flexible and be able and cover additional shifts if possible, where necessary, but these can be from home.
Working to support retailers and their customer you will be handling a diverse mix of calls, dealing with queries, complaints and managing the email in boxes.
The rate is £9.00 - £9.50 an hour, candidates will need excellent English communication skills, both written and verbal.
A 6 week training course at head office will be completed buy the candidate. Queries can range from complex financial queries to simple opening an accounts but this role will require someone level headed and who can manage their won time effectively.
PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.