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CUSTOMER SERVICE ADVISOR DIGITAL

CUSTOMER SERVICE ADVISOR DIGITAL

Posted 13 March by Meridian Business Support Easy Apply Ended

Would the following describe your personality and skills?

Can you keep calm under pressure, whilst retaining a friendly and positive can-do attitude at all times.

Do you have the ability to prioritise and manage workloads whilst delivering excellent customer service.

Excellent communication and problem solving skills.

The ability to build rapport with customers.

A desire to help the team work towards and exceed targets whilst developing your own skills.

Demonstrate a strong customer focus with the ability to work as an individual and as a team.

Are you computer literate with excellent knowledge of MS Office.

A strong understanding of Social Media Platforms is essential.

Be able to demonstrate up selling skills.

If it does and you have a keen interest in high end luxury fashion, this may be the role for you.

Our Client needs an additional team member to help customers with their online ordering and product advice. Part of the role will also include looking for trends and any online faults, reporting and investigating and proactively providing feedback to the manager.

Communicating to customers via Live chat and Social Media Platforms, undertaking ad hoc administrative tasks and working towards KPI's and SLA's.

This is a great role in a continuously evolving environment, and an ideal opportunity to use your social media and customer service skills.

The role is initially temporary but will become permanent after 12 weeks.

  Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

Required skills

  • social media
  • customer service
  • live chat

Reference: 34674460

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