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Customer Service Advisor - Debt Recovery

Posted 5 January by RightClick Recruitment Featured Ended

Customer Service Advisor - Debt Recovery


£18,000 + Bonus = £21,000 OTE year 1

We are looking for experienced Customer Service Advisors who have previous experience of Debt Recovery to join a leading UK company in central Darlington. In this role you will this role will take calls from, and make calls to customers who owe money to their local council, answering their queries and helping them set up payment plans to pay down their debt.

If you feel you possess good communication skills, the ability to negotiate and deal with the public, are able to remain calm under pressure and are a team player, then we would like to hear from you.

Package: £18,000 basic + bonus = £21,000 earnings in year 1

Hours: variable shift pattern of 35 hours per week covering 8am to 8pm Monday to Sunday

Location: central Darlington, excellent public transport links and free car parking

The company: An excellent reputation as a leading Debt Recovery business who work with councils across the UK helping them to recover unpaid bills from customers. They are an extremely professional business who work with the highest levels of customer service and integrity.

You: With a strong background in Customer Services, you will be comfortable taking and making calls to people who are in financial difficulty. This is a challenging role that requires the highest levels of customer service and integrity and you will need to be tenacious and resilient.

What next?

Apply online and we will be in contact with all applicants to update them on the status of their application.

RightClick Recruitment are talent specialists who partner with ambitious companies, helping them to recruit, on-board and retain exceptional people and build great teams.


To find out more about this role please apply online and we will be in contact with all applicants to update you on the status of your application. For the purposes of this advertisement RightClick is providing the services of a recruitment consultancy.

RightClick - Recruitment that revolves around you.


Required skills

  • Customer Service
  • Debt Recovery
  • Debt Collections

Reference: 34148967

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