This is an excellent opportunity to join a national business at an exciting time of expansion.
Dealing with customers over the phone, you will handle a range of inbound and outbound queries arising from parking fines and council tax arrears. You will negotiate settlement, arrange payment solutions and organise field appointments in regulated environment.
It is essential that you have previous contact centre experience. You will also have excellent communication skills, the ability to build rapport and help customers find solutions for their financial problems.
In addition, there is a competitive salary, a generous bonus scheme and scope for career progression.