Customer Service Advisor - Chester - £9.29

Our client, a large and successful banking group are looking to recruit a number of agents to work on their inbound Customer Service team based in Chester. This is a fantastic opportunity for candidates who are passionate about delivering excellent customer service and are looking to secure a long term role which will offer them development and a great rate of pay.

Due to the great training programme successful candidates are offered, vast experience is not required- just a passion and drive to work and be rewarded for everything they put in!

The office is based in Chester and this is a Customer Service Advisor

Pay Rate: £9.29

Purpose of the role: To be the first point of contact for customers

Providing an excellent level of customer service to meet the needs of the customers

Extend and develop customer relationships

Key Accountabilities:

As a Customer Service Advisor you will be the first point of contact for the Bank's customers. You will receive inbound telephone calls, and you will advise customers on a range of queries surrounding the Bank's products including:

• New applications
• Current Accounts
• Loans
• Savings and Investments
• Internal banking
• Account switching between banking institutions

Candidate Requirements

• Must be able to pass a credit check
• Must be able to pass a credit check
• No holidays within 1st 8 weeks
• Able to work towards targets
• Experience within customer service

Hours of work: 35hours

Shift Pattern working between 8am - 10pm Monday to Friday with training Monday to Friday 9am - 5pm for 8 weeks

CCPC

Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer