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Customer Service Advisor - Bilingual

Posted 8 March by RZ Group Easy Apply Ended


Location: Edinburgh Central
Duration: Permanent, Full Time
Salary: £20,000
Benefits: 32 days holiday/Pension Scheme/Life Assurance
Languages: German - Spanish - French - Italian

A leading international travel agency is expanding into the European market, and has opened a fresh, fun, and vibrant office in Edinburgh central.

RZ GROUP has been appointed to find talented bilingual candidates who are passionate about delivering a high level of customer service. This is a fantastic opportunity to join an organisation that believes in investing in, and developing people - and offers excellent career progression.

The Role
* Answer customer enquiries on a range of products; Flights, Hotels and Trains.
* Find solutions for clients via Call, Chat and Email.
* Work as part of a high-performing team in a goal-driven environment.
* Take ownership of personal development.
* Attend regular team briefings, and keep up-to-date with the latest promotions and initiatives.

Key Requirements
* Fluent in English and one of the above languages.
* Must have right to work in the UK.
* Based in Edinburgh, or surrounding area.
* Able to work a shift pattern inside; Mon/Sun 7.00am - 11.00pm.
* Previous customer service experience - ideally in a contact centre environment.

To discuss this role further, and be considered - please apply below.

Recruitment Zone acting as an employment agency in regard to this advert.

Reference: 34638519

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