Customer Service Advisor - £17,000

Posted 19 September by Time Recruitment
Job Title: Customer Service Advisor
Job Location: Altrincham, Manchester, Greater Manchester
Job Salary: £17,000 per annum plus up to £1,000 bonus per month!

Do you have customer service experience and are you looking for an entirely inbound job?

The job:

As a customer service advisor we are looking for an individual who is passionate about delivering exceptional customer service. As this job is phone based, you will need to be an excellent communicator. This job is a complex and varied job, providing a great opportunity for someone looking to enhance their customer service skills further.

Your day to day responsibilities will include:

* Excellent Customer Service skills
* Assisting the customers with their queries
* Experience of working on a case management system
* You will be able to demonstrate excellent communication skills both verbal and written
* High attention to detail around customer information
* Works towards first time resolution on every call

The company:

Based in Altrincham, they have a fantastic site in a great location. If you want to join a company that is passionate about its customers and really looks after their staff then this is the job for you!

For the position of customer service advisor we are looking for the following experience:

* Previous experience of delivering exceptional customer service
* Phone based customer service experience
* Ability to problem solve and take ownership of each customer query
* Excellent communication skills
* Information gathering

The package for the position of customer service advisor is:

* £17,000 per annum
* Bonuses of up to £1000 per month
* Overtime available at time and a half

Apply online now for immediate consideration!

Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre, Inbound, Claims, Insurance, Financial, FCA, Customer, Service, Advisor, Job, Customer Service Job, Claims Investigation Advisor, Claims Handler

Locations: Manchester, Sale, Altrincham, Trafford, Stockport, Wythenshawe, Wilmslow, Salford, Stretford, Urmston, Timperley, Cheadle, Hale, Cheadle Heath, Cheadle Hulme, Salford Quays, Greater Manchester, Cheshire, North West

Required skills

  • Advisor
  • Call Centre
  • Claims
  • Contact Centre
  • Insurance
  • Customer
  • Financial
  • Customer Service Advisor
  • Service
  • Inbound
  • FCA
  • Customer Service Executive
  • Job
  • Customer Care Advisor
  • Customer Service Job
  • Claims Investigation Advisor

Reference: 33348954

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