Customer Service Adviser

Posted 21 August by REED
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Do you want to work for a company that invests in their staff? A company that has been awarded with the Investment in people award.

Do you want to work for a company that offers fantastic benefits, including 26 days holiday, free gym membership and a Health Cash Plan?

Then this may be the role for you!

I am recruiting a Customer Service Advisor to join a highly successful company who is leading within their field! They are an award winning company who invest in their staff and offer excellent benefits. You will be based in their open plan modern office in Sheffield City Centre.

I am looking for someone who has excellent Customer service experience within inbound and outbound calls. You will be the first point of contact for the customers so first class customer service skills is essential!

Key responsibilities:

-Handling inbound and outbound calls to resolve customer queries

-Cross selling products

-Promoting products

-Offer excellent customer service at all times

-Meet deadlines and targets

-Process a variety of administrative tasks

-Respond to customers via email

The ideal candidate:

-Inbound and Outbound call handling skills

-Proven track record of achieving results in promoting and selling new products

-Experience of dealing with enquires and queries

-Experience in a similar role

-Good customer service experience

-Experience of working to targets to deadlines

This is a 35 hour working week Monday to Friday between the hours of 8am – 6pm.

A salary of £17600 along with excellent benefits including:

- 26 days holiday plus stats

-Free Gym membership

-Health cash plan

- Like to promote internally

- Investment in people award

- Private health insurance

- Personal development and training plans

If you are interested in this position, please apply.

Good luck!

Reference: 38739170

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