Customer Service Adviser

Posted 6 April by Hays Specialist Recruitment Limited Easy Apply

Inbound customer service job in Manchester city centre. £17K OTE

Your new company
Legal firm in Manchester city centre recruiting for inbound customer service advisers. Rotational shifts between 8am and 8pm Monday to Friday, 1 in 2 Saturdays 9am till 5pm.

Your new role
You will be first point of contact for new clients
Taking high volume of inbound calls
Building rapport and dealing with queries.
Gathering information and taking detailed notes
Picking up web enquiries where required.

What you'll need to succeed
Previous customer service experience, ideally in a contact centre
Excellent communication and attention to detail
PC literate

What you'll get in return
Salary £15500 with bonus £17000 OTE
Excellent progression opportunities
City centre location
Great team atmosphere and training

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • Customer Service

Reference: 34850744

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