Customer Service Adviser

Posted 4 April by Reed Featured
CUSTOMER SERVICE ADVISER

We are representing a leading scientific research organisation based in the heart of West London.

Together we are looking for a bright, proactive professional to join a team of hardworking customer advisers in the operations department.

The team have a lovely family feel and a through approach to service excellence.

YOUR RESPONSIBILITIES AND TASKS:

• Acting as the first point of contact for customer enquirers
• Taking messages and transferring calls to relevant departments
• Contacting customers with information related to their orders or enquirers
• Order processing
• Taking receipt of written orders from fax, post or email
• Using sales software to process orders electronically
• Pick and pack orders for shipping
• Arranging collection and delivery with carrier and preparing paperwork
• Preparing and sending customer invoices
• Confirming customers receipt and execution of orders
• Dealing with quota from key accounts
• Maintaining accurate customer records

WHAT WE ARE LOOKING FOR:

• Excellent attention to detail
• Ability to multitask
• Good communication
• Previous order processing experience

If you have what it takes to join a dedicated, dynamic fast paced team then apply now! 

Reed Specialist Recruitment Limited is an employment agency and employment business

Application question

Do you have previous order processing experience?

Reference: 34829862

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