Customer Service Adviser - Polish Speaking

Customer Service Advisor (Polish Speaking), Basingstoke: To demonstrate efficient and courteous Customer Service skills both on the telephone and in the tone and content of your emails. You will be exceptionally well organised with the ability to prioritise and multitask when managing a large and varied workload.

Client Details

A leading Retail business who have modern and new offices within easy reach of the town centre and public transport.

Description

Customer Service Advisor (Polish Speaking), Basingstoke:

  • Speaking and writing in Polish to Polish Customers
  • Being the first point of contact for all enquiries coming into the customer service centre
  • Providing customers with accurate information regarding orders and delivery times
  • Customer service
  • Data entry
  • Handling a high level of telephone enquiries in a timely manner
  • Updating the system using in-house IT systems Contacting other depots, tracking deliveries and orders

Profile

Customer Service Advisor (Polish Speaking), Basingstoke: .

This role is suitable as a first or second role and also for those with more experience. You either need experience to prove you have the following or come across well at interview so that they believe you would excel in the following.

  • Speaking and writing in Polish to Polish Customers
  • Excellent telephone technique
  • Exceptional and strong communication skills
  • Keyboard skills with experience in Excel and Word/General Computer Literacy
  • Letter writing skills
  • Attention to detail
  • Accuracy
  • Problem Solving
  • Ability to prioritise/time Management
  • Ability to work under own initiative and in a pressurised environment
  • Ability to build professional relationships

Job Offer

£8 - £10 per hour and good training.

Reference: 34314606

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