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Customer Service Adviser - Collections

Posted 26 January by Hays Specialist Recruitment Limited Easy Apply Ended

Banking, Financial Services, Collections and recovery, First Class Customer Services. Regulatory environment

Your new company
Is a major Financial Services organisation based in Central Manchester

Your new role
You will be providing first class customer service to a range of customers who have financial arrears or simply have forgotten to make a payment. This will involve engaging with customers who may be in a vulnerable position and need specific solutions tailored to their needs.

What you'll need to succeed
- Previous collections or Customer Service within a bank
- Strong negotiation skills
- Ability to show empathy
- Outbound/inbound call
- Able to work rotational shifts between 8am -8pm Monday to Friday and 1 in 3 Saturdays

What you'll get in return
- Excellent hourly rate
- 6 months in duration

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • Collections
  • Financial Services
  • Customer Focus

Reference: 34333959

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