Customer Service Administrator

Our client - a market-leading equipment manufacturer based in Bournemouth - is looking to recruit a Customer Service Administrator for an immediate start.

Key responsibilities will include:

  • Carrying out all administrative tasks relating to customer service.
  • Ensuring all incoming orders are entered onto the system in an accurate and timely manner.
  • Carrying out all necessary follow up work relating to orders.
  • Answering end user and distributor enquiries relating to the complete product range.
  • Preparing and checking export paperwork.
  • Raising quotations for new enquiries and sales leads.
  • Assisting with raising invoices for shipped goods and credit notes for returned goods.
  • Liaising with other departments to answer technical queries received via telephone and email.

Skills and experience required:

  • The ability to multitask and prioritise work in a busy environment.
  • Exceptional organisation skills with strong attention to detail.
  • Excellent Microsoft Office skills with experience of Word, Excel, PowerPoint, Outlook and ideally Microsoft Navision.
  • Confident communication skills, both on the phone and by email.
  • Previous experience of working in a manufacturing industry would be advantageous.
  • French (and ideally Italian) speaking.

In return you will be rewarded with a competitive salary, attractive benefits and free on-site parking.

Application questions

Can you speak French?
Can you speak Italian?

Reference: 39810774

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