Customer Service Administrator

Posted 30 December 2019 by ORP Recruitment
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ORP are looking for an experienced Customer Service Administrator to join a reputable company based near Bromley. You must be available for an immediate start.

9am - 5.30pm | £21-24,000 depending on experience

Key Responsibilities

  • Schedule and coordinate repair works
  • Answer telephone calls from residents and clients regarding repairs
  • Generate and distribute job sheets and correspondence regarding individual jobs
  • Collate all relevant information regarding individual jobs
  • Order parts as requested by operatives
  • Allocate work to operatives in conjunction with supervisors and managers
  • Liaise with customers and operatives regarding job completion and return visits and enter the information onto the IT system
  • File and maintain paperwork in accordance with quality assurance procedures

Required skills

  • Administrative
  • Complaints
  • Customer Satisfaction
  • Customer Service
  • General Administration

Reference: 39628837

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