Customer Service Administrator

Posted 11 September by Veterinary Pharmaceuticals Manufacturer
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Customer Service Representative / Data Entry

Summit Veterinary Pharmaceuticals Ltd

Salary: 20,000

Hours: Full Time

Location: Kidlington, Oxfordshire

Reference:

The Role:

This position is a varied and sometimes demanding role so the ideal candidate will have some previous office experience, the ability to work well as part of a team as well as on their own initiative and have the ability to work to tight deadlines.

Responsibilities:

You will be computer literate and capable of learning new software packages. A proactive individual who enjoys providing first class customer service, completing administrative duties to a high standard and getting things done, will thrive in this role.

Main responsibilities include:

  • Entering/Processing Sales Orders on the sales system
  • Dealing with customer queries by phone - Taking sales orders & problem solving
  • Maintaining accurate up to date records on company database and spreadsheets
  • Providing administrative support to the Management team
  • Sending information and letters to clients
  • Other general administrative duties as required

Person Specification:

We are looking for a candidate who is a strong communicator, well presented, articulate and has the ability to converse at all levels. A fast learner with the ability to multi-task.

The successful candidate will possess the following attributes:

  • Sunny disposition
  • Excellent communication skills
  • Excellent customer service skills
  • Must display a friendly, welcoming and professional attitude at all times
  • Have a strong work ethic and be prepared to put in the work to gain results
  • A desire to learn new skills

Reference: 36085688

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