Customer Service Administrator

Posted 10 September by Red Door Recruitment Limited

Do you have customer focused experience and a good understanding of MS office applications?

A large professional and national company based in St Albans are looking for an administrator to join their busy team.

You will be working in a fun, friendly and sociable team in open plan offices where you will be supporting different departments in a varied administration role.

The company and role are constantly developing and growing so there will be the opportunity to take on new tasks and projects and there are lots of opportunities to develop and progress your career within an open and flexible environment.

This role would suit a graduate or candidates looking for their first office based position within a growing office.

Key responsibilities

  • Creating contracts
  • Processing orders
  • Arranging collections and dispatch
  • Logging customer repairs and calls
  • Creating customer quotations
  • Maintaining databases
  • Daily engineer updates
  • Invoicing

Person Specific

  • 6-12 months customer focused experience
  • Computer literate with MS Office skills, in particular MS Excel, MS Word and MS Outlook
  • Demonstrable experience of a professional and warm telephone manner
  • Comfort at liaising to all levels

Salary: £18k

Benefits: Parking, 20 days annual leave, pension, onsite canteen

Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.

Required skills

  • Customer Service
  • Organisational Skills
  • Professional Services
  • Telephone Manner
  • MS Office

Application questions

Do you have customer focused experience?
Do you have a good understanding of MS office applications?

Reference: 36074751

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