Customer Service Administrator

Posted 20 July by Pyramid Recruitment Services Easy Apply

Our client based in Colchester have an exciting opportunity to join their team as a Customer Service Administrator.

The successful applicant must be an highly motivated individual who can solve problems quickly and who can work well on their own or in a team.

The Role:

  • Updating and maintaining various systems.
  • Assisting with a variety of day-to-day administration tasks.
  • This role will include liaising with customers, internal & external colleagues, whether face-to-face, via phone or email to ensure complete customer satisfaction.
  • Accurately enter and update databases
  • Logging complaints.
  • To ensure all Sales office related paperwork is organised and archived (filing & shredding.)

The Person:

  • Excellent communication and inter-personal skills.
  • The successful applicant must be able to participate actively in a team environment, and contribute to the overall culture of continuous improvement within the Organisation.
  • Attention to detail and excellent organisational skills.
  • The ability to work under pressure and meet strict deadlines.
  • Good working knowledge of IT and Microsoft packages, especially Excel (Basic level = minimum)
  • Have a good level of co-operation and teamwork skills.

The Benefits:

  • Monday - Friday.
  • On-going Temp.

At The GBN Group Ltd/ta Pyramid Recruitment Services we would love to provide feedback to every applicant that submits an application to our advert, however this is not always achievable due to the high volumes of applications we receive. We kindly ask that if you have not heard back from us within five days of submitting an application to note your application, on this occasion, has not been successful. The GBN Group Ltd/ta Pyramid Recruitment Services are acting as an employment agency for the advertised role. The GBN Group Ltd/ta Pyramid Recruitment Services team of consultants are all experts in their field of recruitment, these include, but not exclusively, engineering, back office staff, management, sales and temporary staffing solutions. The GBN Group Ltd/ta Pyramid Recruitment Services team has a number of years’ experience helping find the right positions for their candidates and the right people for their clients. The consultants are all passionate about delivering a professional and efficient service. With a centrally located office in Colchester we are well equipped to assist with staffing requirements (both temporary and permanent) throughout Essex and Suffolk, across a wide range of sectors.

Required skills

  • Customer Service
  • Data Entry
  • General Administration
  • Telephone Manner

Reference: 35676879

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