Customer Service Administrator

Posted 26 July by C.O.S Recruitment Easy Apply

Leading manufacturer in Macclesfield are looking for an enthusiastic Customer Service Administrator to join a continuously expanding family-run business which has a strong team spirit and supportive management.

Do you want to be:

  • Part of a small, friendly and supportive team?
  • In a role where you are valued and can make a real difference?
  • Somewhere with opportunities for growth and personal development?

The role of Customer Service Administrator is varied and will include:

  • First point of contact for all aftersales enquiries.
  • Building relationships with customers.
  • Handling issues and problem solving.
  • Liaising with suppliers and other departments to resolve issues.
  • Updating CRM system.
  • Order processing.

To be the ideal candidate for the role of Customer Service Administrator you must have:

  • Excellent communication skills both written and verbal.
  • Problem-solving skills.
  • Organisational skills.
  • The ability to prioritise and handle your own workload.
  • A working knowledge of Microsoft operating systems.

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time.

Required skills

  • Communication Skills
  • Customer Service
  • Supportive
  • Aftersales
  • Team Spirit

Reference: 35506589

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