Customer Service Administrator

Posted 4 April by Brewster Pratap Easy Apply

THE COMPANY:

Brewster Pratap are looking for a Customer Service Administrator to join a unique, forward thinking, dynamic market leader. Established for over 16 years, the company has continued to grow from strength to strength through the hard work and determination of their employees.

THE JOB:

The key focus of the Customer Service Administrator, in addition to the general duties, will be to take responsibility of ensuring the orders are exported to the end user, including:

* Sales order processing and tracking
* Query and credit processing
* Completing paperwork and documentation to meet necessary compliance requirements
* Process customer returns
* Preparing bespoke quotation
* Provide expert knowledge on products and services
* Handle complaints and provide appropriate solutions
* Carry out related task across all customer service functions, when and were needed to support the company business plan

THE PERSON:

Joining an existing small team, you will be confident and enthusiastic, demonstrating an exceptional telephone manner. You will have the ability to build rapport effectively with colleagues and clients alike, ensuring tasks are completed to the agreed service level.

To be successful in the role of Customer Service Administrator, you will have experience of working in a customer service role, managing customer accounts and order processing.

THE BENEFITS:

The Customer Service Administrator will join a friendly, engaging team who all work together to achieve the business objectives. If you have the right experience and are a driven, ambitious individual looking to join a fast moving and successful business, challenging yet rewarding, then this could be the job for you!

Salary - £18,000 - £20,000pa
Monday to Friday 8:30am - 5pm, 1 hour for lunch
Close to the M1, just off Jct29
Offer free parking

They have modern, open plan offices, providing a charming work environment

Brewster Pratap Business & Office Support is a division of the Brewster Pratap Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing jobs in in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire and Nottinghamshire. If you are interested in discussing this job in more detail or any other aspect of business and office support recruitment we would really like to hear from you. Please visit our website at www.brewsterpratap.co.uk for more information.

Required skills

  • Account Management
  • Customer Service
  • Sales
  • Sales Admin
  • Service Admin
  • Order Processor

Reference: 34829492

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