Customer Service Administrator

Posted 4 April by Lucy Walker Recruitment Ltd Easy Apply

Role: Customer Service Administrator

REF: TEMP918214

Pay Rate: £8.00 - £9.00 per hour

Hours: Full Time or Part Time

Role Type: Temporary ongoing

Location: Bradford City Centre, West Yorkshire

** Multiple roles available to start Mid-April! **

Do you have experience in Customer Services?

Have you worked in a regulatory environment, possibly PPI or FCA?

Do you have strong communication skills, both written and verbal?

Are you available to commence work from mid-April onwards?

What's the Opportunity?

We have multiple opportunities based in Bradford City Centre for experienced Customer Service / Administration staff working for a renowned organisation.

Due to forthcoming regulation changes the opportunities will be temporary on an ongoing basis. You will be required to handle sensitive customer information, responding to customer queries within policy guidelines and handle escalated queries, both over the telephone, email and letter.

You will be provided with full training, however you will have a proven background in customer service/ call handling.

To be considered for this excellent and unique role, in addition to customer service experience, you will possess the following skills.

  • High volume customer service / administration experience
  • Ideally a background in PPI/ FCA or regulatory
  • Strong verbal and written communication skills
  • Strong initiative with the ability to make decisions (within policy)
  • IT literate

If you feel you have the qualities above and our interested in applying for this outstanding opportunity- please contact us immediately and demonstrate your motivation and communication skills over the telephone.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.

Required skills

  • Communication
  • Customer Service
  • Deliveries
  • Telephone
  • Proactive
  • Professionalism
  • Positive

Reference: 34828752

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