Customer Service Administrator

Posted 14 March by Focus Resourcing Easy Apply

Our prestigious client is seeking to appoint customer service consultants for this expanding team.

Please note there is no parking at this role due to the central location.

The Role

  • You role will see you delivering a high quality customer service to Financial Services brokers.
  • The role will be 50% office administration and 50% telephone based.
  • Able to take calls from initial phone call to completion.
  • A comprehensive training programme will be offered
  • Opportunity for career development

The Person

  • Experience in a customer service role (Retail or office based)
  • Experienced delivering customer service experience
  • Educated to GCSE level min including Grade C in English and Maths
  • Good standard of English, and the ability to create emails and letters
  • Excellent communicator
  • Highly organised with good time management skills
  • Good IT skills- Microsoft Office
  • A positive and friendly telephone manner

Required skills

  • customer service; administration; telephone skills

Reference: 34688143

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