Customer Service Administrator

Posted 7 March by Premiere People NI

Customer Service Administrator

We are seeking a Customer Service Administrator to work for a well established company based in Carryduff. This is a full time position and ideal for those looking to progress in their career.

Customer Service Administrator Duties:

  • To assist in the smooth running of the Service Department, to meet customer demands.
  • Administration including daily bookings from sales reps customers via email, phone and preparing customer monthly service record and dockets.
  • Customer support including monthly reports for customers, providing them with training certificates.
  • Maintaining supplies (ordering consignment notes, service record paper, A5 paper, consignment note paper, labels)
  • Dealing with NIEA queries.
  • Consignment Paperwork for other Belfast location, booking deliveries and liaising with Compliance Manager for analysis
  • Responding to Insurance requests, Health & Safety questionnaire and New Supplier Questionnaires as and when required.
  • Administration support for tender preparation.
  • Arranging hire equipment from supplier
  • Duty of Care pack - keeping the pack up to date.

Customer service Administrator Skills:

  • Ideally you will have at least 1 years experience as an office administrator and working in a busy office environment
  • Experience in taking customer orders/bookings and raising dockets for them onto the system
  • Have excellent experience at customer service or account management
  • Able to work on different duties while under pressure
  • Good team player as well as working on own initiative

Salary will be £18k per annum and will also come with additional company benefits

Hours of work Monday - Friday 8.30 am - 5.00 pm. The company is registered with Employers for Childcare.

To apply please submit your CV via the apply button

Required skills

  • Administration

Reference: 34629379

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