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Customer Service Administrator

Posted 27 February by EP Professional Easy Apply Ended

Customer Service Administrator

We are recruiting for a Customer Service Administrator in the Solihull area with our well established client.

As a Customer Service Administrator you will need to have:

  • Previous experience within a customer service/admin role
  • Buy-to-let mortgage market knowledge
  • Excellent communication skills
  • Understanding of the mortgage industry and its products
  • Maths and English GCSE Grade A-C (or equivalent)


  • Salary: up to £20,000 per annum
  • Working Hours: Full time or Part time Monday to Friday 8:30-17:00 or 11:00-15:00 (part time hours negotiable)
  • Location: Solihull
  • Duration: 12 month fixed contract

Role of a Customer Service Administrator:

  • Managing, organising and updating information onto systems, internal databases and paper files
  • Handling new lending enquiries
  • Conduct rick associated telephone calls
  • Liaising with underwriters, brokers and direct customers
  • Chase outstanding information
  • Record call based data and information
  • Notify information to relevant departments

Benefits of working with us as a Customer Service Administrator:

  • Holiday: 22 days + 8 statutory days
  • Share Save Scheme
  • Solihull BID card, allowing discount in certain shop/restaurants
  • Company pension

If you are interested in the above role please click apply

Required skills

  • Support Services Officer

Reference: 34567123

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