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Customer Service Administrator

Posted 20 February by Robert Walters Easy Apply Ended

A leading travel company based in Stockport is currently recruiting for a Customer Service Administrator for a short term temp role.The role is to provide professional and efficient administration and customer services ensuring effective and competent administration of customer support issues through to resolution within a rapidly changing environment.

This Customer Service Administrator role will involve:

  • Managing issues through to resolution, in line with internal processes and within a timely manner
  • Maintaining documentation and tracking systems in relation to customer support issues
  • Maintaining a proactive approach to the delivery of customer support services
  • Liaising with third party suppliers as and when necessary
  • Undertake any other reasonable tasks requested by the Retail Systems Administrator or any senior member of the IT Management Team

For the Customer Service Administrator role you will have:

  • Sound administrative and clerical experience
  • Have a proactive approach to customer services with a good telephone manner
  • Be able to demonstrate well-developed planning & organising abilities, a high level of attention to detail and the capacity to work to demanding deadlines and under pressure as well as on their own initiative with minimal supervision
  • Have strong oral and written communication skills Be able to demonstrate an advanced working knowledge of Microsoft Office and desktops applications
  • Possess experience or equivalent in working within a large retail or customer services environment - Transportation an advantage

There is free parking on site but you must live within an easy commute of Stockport and will be immediately available.

Please contact Katie Drewitt on or apply on line.

Reference: 34518143

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