Customer Service Administrator

Posted 5 February by Trinity Personnel

An exciting opportunity has arisen for a Customer Service Administration to join a team in Halesowen. The company are a well-established business specialising in the manufacture and worldwide distribution of their products.

Duties will involve but not be limited to:

  • Liaising with customers both UK and Internationally
  • Creating production orders and progressing, customer despatches including export documentation
  • Sales Order Processing
  • Quotations
  • Handling of customer enquiries and new sales opportunities by telephone and email
  • General office duties including filing, data entry and maintaining customer records

Skill set required:

  • Effective and accurate administrator with excellent attention to detail
  • Good time management with the ability to prioritise
  • Reliable with good attendance record and time keeping
  • Professional and confident telephone manner
  • Must be fluent in written and spoken English. Clear verbal and written communication skills, able to liaise and build rapport both internally and externally.
  • Experience within a customer service/sales order processing position would be preferred.
  • Excellent I.T skills to include Microsoft Office: Excel, Outlook, Word and PowerPoint.

For the right candidate this role will be a temporary to permanent working Monday - Friday 8.30am - 5pm. The salary will range between £17k - £19k depending on experience.

Required skills

  • Communication Skills
  • Customer Service
  • Manufacture
  • Office Duties
  • Order Processing

Application questions

Have you worked within a customer service/sales order processing role before?
Do you have a professional and confident telephone manner?

Reference: 34398337

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