We are currently recruiting for a Customer Service Administrator to join a busy energy services company in the Ringwood area, BH24
£9.50 per hour
28 days annual leave
40 hour working week
Duties: Call handling, receiving calls from Social Housing tenants regarding service & repairs for Gas and Heating systems.
Planning and scheduling of Engineers workload (Pilot system)
Ordering materials for the Engineers
Liaising with Engineers
Processing internal email queries from the housing partnership.
Booking appointments and general admin duties Good telephone manor, good team player. Happy to take on a less experienced person with a willingness to learn and develop PH Jones, part of British Gas, is a provider of Gas Central Heating Service, Repair and Installations to the Social Housing market.
Dealing with customer calls professionally and in a timely manner Booking appointments with our clients and customers
General administration including dealing with emails, posting of letters, filing etc Preparing documentation (job details, updating system following job completion)
Managing the Engineers diary
The Person We are seeking a confident, friendly and an adaptable individual who has the ability to work as part of a team.
In addition we are looking for the following: Willingness to learn Customer focused Flexible Enthusiastic Ability to work well under pressure
The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks Adecco is an equal opportunities employer If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.
Consultant: Recruitment Hub Contact No: - Sarah Gillan
Adecco is an equal opportunities employer If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.
- customer service
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