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Customer Service Administrator

Posted 5 January by Opus LGSS Ended

Opus LGSS is looking for a Customer Service Administrator on behalf of Northamptonshire County Council based in their main office in One Angel Square, Northampton.

The overall purpose of the Customer Service Centre is to maximise resolution of enquiries and information requests from customers at first point of contact.

Specifically, the post holder will carry out Clerical, administrative, secretarial services to ensure that internal and external services are maintained and delivered to the required service levels.

This role will support Customer Service Advisors through the effective handling of inbound/outbound correspondence, provision of administrative support, receipt of lower complexity telephone based interactions, decision making on the issue of Disabled Parking Badges and data entry, inputting of adult social care and safeguarding referrals.

If you are interested please apply and we will be in touch shortly to discuss your resigtration with us.

Required skills

  • Administrative
  • Administrative Support
  • Customer Service
  • Data Entry

Reference: 34148872

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