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Customer Service Administrator

Posted 4 January by Key Personnel Solutions Ltd Ended

bout the Company: We are actively recruiting for an experienced Customer Service Administrator to join a well-established Engineering company based in Mansfield. It will be to join a small but dedicated team on a Temporary basis to cover maternity but could lead to a permanent role.

Job overview: This is a full time role, covering many elements of administration and customer service within the business. You will be working in an office alongside other administrators, full on the job training will be given.

Daily tasks will include:

  • Admin for the fleet of vehicles
  • Customer Service
  • Dealing with complaints
  • Dealing with any queries with invoices
  • Taking inbound and making outbound calls
  • Sending out quotations
  • General administration for the business

About you: Around two years' experience in a similar role is essential for this position. You must be confident with dealing with customers and clients over the phone and via email. Our client is looking for a strong administrator with excellent customer service skills.

What's in it for you? This role is being offered on full time temporary basis working 37 hours per week. Working hours would be 3 Weeks Monday to Thursday 09:00-5:15pm and Friday 09:00-4:45pm then 1 Week Monday to Thursday 07:00-3:15 and Friday 07:00-2:45pm this will be on a rotating pattern. Hourly rate: £8.26 per hour. There is free car parking and kitchen facilities on site.

If you are interested please contact Amy Carver-Smith

Required skills

  • Complaints
  • Customer Service
  • Outbound calls
  • Administrator
  • Invoices

Reference: 34141904

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