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Customer Service Administrator

Posted 13 February by C.O.S Recruitment Easy Apply Ended

As a Customer Service Administrator you will be working for a highly professional financial services company in Knutsford with a fantastic working environment. Our client is seeking Customer Service Administrators who have excellent communication skills and an approachable and friendly manner to work on an on-going basis.

Our Client has temporary and temporary to permanent opportunities for Customer Service Administrators available, so whether you’re looking to bridge an employment gap, earn some money after College/Uni or looking for your next career step, read on to find out more!

DUTIES:

  • Calling customers who have made enquiries via email, text message or phone, obtaining relevant information to assess and process applications
  • Sending out information packs for customers to complete
  • Chasing up any outstanding documents
  • Assisting customers with the completion of their applications, offering advice and guidance when required

SKILLS/ATTRIBUTES:

  • A welcoming and personable manner
  • Excellent communication skills
  • A positive and enthusiastic work ethic
  • High levels of attention to detail
  • Ability to learn new processes
  • Educated to at least A-Level with excellent grades
  • To build and develop long-term customer relationships

BENEFITS

  • No experience needed
  • Free parking
  • Gorgeous rural location in Knutsford
  • Modern offices
  • Paid trial day available (no obligation)
  • Immediate start
  • Full mentoring & training
  • Commission opportunities

FURTHER INFORMATION:

Working hours are on a shift pattern with 1 week of early's and 1 week of late's in rotation as follows:

  • Early's: 8.30am to 4.30pm
  • Late's: 10.00am to 7.00pm
  • You will also work 1 out of every 4 Saturdays, 10.00am to 3.00pm
  • Paid overtime is also available

**We also have a number of Administrator positions at this company. If you'd like to be considered for these roles also, please specify this in your application**

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time.

Required skills

  • Adviser
  • Calls
  • Customer Service
  • Financial Services
  • Communicate Clearly

Reference: 34127255

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