Our client is looking to recruit a Customer Services Assistant to receive incoming calls from members of the public with enquiries relating to a variety of topics including claims, complaints, quality issues and queries etc. plus related email and administrative duties. Full training will be given on company processes and systems needed to successfully fulfil the requirements of the role.
Candidates who have had experience dealing with the public either face to face or by telephone would be very suitable. You will need good knowledge of MS Office, Word and Excel and have plenty of initiative to identify solutions, the ability to think on your feet and the ability to remain calm if working under pressure. Good, clear communication skills are essential together with a professional work ethic.
The role sits in a small friendly team within a UK wide organisation.
To apply for this position you must have the right to work in the UK on a long term, permanent basis and live within a 10 mile radius of the location. Egham Employment Agency and Egham Agency Temporary Services Limited are acting as an employment agency and business in relation to this role and we regret that we can only respond to those applicants who most closely match the specified criteria.