Customer Service Administrator

Posted 17 January by Oakland Recruitment

I am currently looking to recruit 4 permanent Customer Service Administrators to be based in our head office in Crewe. Customer service experience within a call centre environment is not essential to this role, however positive customer service values and a positive attitude are essential.

Salary £17,300
Hours 40 hours per week

Job responsibilities :

  • Receiving calls from customers enquiring about products and also wanting support with their online orders.
  • Dealing with customer enquiries via email and over the telephone.
  • Updating customer details on internal databases.
  • Dealing with all associated administration.

Requirements:

  • Have excellent customer service skills.
  • Have excellent communication and listening skills.
  • Be computer literate.
  • Relationship building skills
  • Can do attitude
  • With a proactive approach to problem solving.
  • Good attention to detail.

Immediate interviews with June start dates.

Required skills

  • Customer Service

Application question

Do you have a passion for customer service?

Reference: 31867097

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