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Customer Service Administrator - Part Time

Posted 11 April by Arlington Recruitment Limited Easy Apply Ended

Customer Service Administrator

Staines

12 month Maternity Cover

£24,000 pro rata

Part-time 22 hours per week, flexibility, working pattern to be agreed with successful applicant.

This role will suit a strong administrator with excellent customer service skills. Experience working in a project environment would be a bonus but not essential

The project administrator will work with Project Coordinators & the Programme Manager in supporting the delivery of projects within the business. Effectively co-ordinating work streams across a cross functional core team that includes external and internal stakeholders for small projects.

Accountabilities

  1. Manage project documentation with customers.
  2. Respond to customer’s requests for information.
  3. Liaise with resourcing to source dates and technical personnel.
  4. Provide information to project teams and request information accordingly.
  5. Produce project documentation.
  6. Support all project coordinators and Programme managers as appropriate.

Key Competencies

Customer Focus

Quality Focus

Communicating

Personal Organisation

Teamwork

Commercial Awareness

Innovation and Problem Solving

Technical Effectiveness

Building relationships

Meeting Customer requirements

Influencing others

Required skills

  • Customer Service
  • General Administration
  • Project Teams

Reference: 34272281

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