Customer Service Administrator / LUXURY BRAND

Posted 13 March by Office Angels Easy Apply

CUSTOMER SERVICE ADMINISTRATOR / LUXURY BRAND

CUSTOMER SERVICE ADMINISTRATOR / LONDON BRIDGE

Our client, the Head Office of a luxury retail brand based in London Bridge, are looking for Customer Service Administrators to join their team on an on-going full time / part time / temp / temp to perm basis.

Key Responsibilities:

- Answer inbound telephone calls, emails and web chats from their global network of customers

- Placing orders, managing queries, resolving complaints and assisting customers in finding the right look and style

- Supporting retail colleagues based in London to New York

- Liaising with colleagues throughout the business

Experience

- Excellent communicator with strong rapport building skills

- Typing speed of 30wpm minimum

Personal Attributes/ Behavioural Skills

- Warm and bubbly personality

- Passionate about people and delivering great customer experiences

- Welcoming and friendly telephone manner

- Committed and professional approach to work

- Independent thinker who is confident in using own initiative

Technical Skills

- Good knowledge of Word and Excel essential

Number of starters required: 9

Shift

Shift Notes

09:00 - 18:00 MONDAY TO FRIDAY

Alternate weekends

39.16 hours

09:00 - 18:00 MONDAY TO FRIDAY

Alternate weekends

39.16 hours

10:00 - 19:00 / 14:00 - 23:00

Mon-Fri alt early / late

39.16 hours

Mon, Tue, Thu, Fri 18:00-23:00/Sunday 08:00-17:00

Evenings and Sundays (Fixed Shift)

25.83 hours

09:00 - 21:00 weekdays / 08:00 - 17:00 weekends

Weekday shifts a mixture of 9-6 / 10-7 / 12-9. Weekends 8-5 / 9-6

39.16 hours

09:00 - 21:00 weekdays / 08:00 - 17:00 weekends

Weekday shifts a mixture of 9-6 / 10-7 / 12-9. Weekends 8-5 / 9-6

39.16 hours

09:00 - 21:00 weekdays / 08:00 - 17:00 weekends

Weekday shifts a mixture of 9-6 / 10-7 / 12-9. Weekends 8-5 / 9-6

39.16 hours

09:00 - 21:00 weekdays / 08:00 - 17:00 weekends

Weekday shifts a mixture of 9-6 / 10-7 / 12-9. Weekends 8-5 / 9-6

39.16 hours

09:00 - 21:00 weekdays / 08:00 - 17:00 weekends

Weekday shifts a mixture of 9-6 / 10-7 / 12-9. Weekends 8-5 / 9-6

39.16 hours

FOR FULL TIME POSITIONS, WHERE WEEKEND WORKING IS REQUIRED - YOU WILL RECEIVE DAYS OFF DURING THE WEEK.

ASSESSMENT DATES AND TIMES

Thursday 15th - 2pm to 4pm

Friday 16th - 11am to 1pm

MUST BE AVAILABLE FOR ONE OF THE ABOVE ASSESSMENTS.

IF YOU FEEL THAT YOU HAVE THE RELEVANT SKILLS AND QUALITIES FOR THIS ROLE, PLEASE DO APPLY TODAY!

Advertised by Office Angels, London Bridge branch Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as an employment business. Office Angels are an equal opportunities employer.



Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34678457

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