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Customer Service Administrator - German speaking

Posted 18 January by Ideal Personnel and Recruitment Solutions Easy Apply Ended

Our client has a vacancy for a Customer Service Administrator to join their team. It is a requirement of the role that you speak fluent German. You will use your language skills on a daily basis.

Day to day responsibilities

  • Building good relationships with customers

  • Working with customers via telephone and email communications

  • Dealing with orders, returns, general day to day queries and complaints

THE PERSON

  • A strong team player, an excellent communicator with high levels of drive and passion.

  • You will;

  • Have language skills (ideally French and German)

  • Have experience working with a fast paced, customer focused environment

  • Be an organised individual who is able to manage their time and workload efficiently

  • Strong ability to prioritise own workload

  • Have a flexible and adaptable approach to new challenges which can arise

  • Have a desire to grow and develop

  • Have an eye for detail

  • Have a confident and professional telephone manner

  • Be proficient in IT software

  • Previous experience in the retail sector would be an advantage

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 33986712

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