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Customer Service Administrator - Dumbarton

Customer Service Administrator - Dumbarton

Posted 20 September by Hays Specialist Recruitment Limited
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Customer Service Administrator - Urgent requirement

Your new company

Our client, based in Dunbartonshire, now requires two Customer Service Administrators on a four month temporary basis to support their busy growing team.

Your new role

As Customer Service Administrator you will act as an ambassador for the organisation, often being the first point of contact for both face to face and over the phone enquiries. You will be charged with the provision of excellent customer service and have the ability to resolve services users issues.

What you'll need to succeed

You will have a polished telephone manner and have demonstrated experience working within a customer service based environment. You will possess excellent IT skills and be comfortable using word and excel.

You duties will include but not limited to:

Dealing with customer enquiries
Problem solving
Contacting stakeholders
Escalating complaints
Liaising with engineers
Taking payments
Assisting and supporting other team members
Adhoc administrative tasks

Due to the location of this role, the preferred candidate must hold a valid driving licence and have access to a car.

What you'll get in return

An excellent rate of pay. 35 hours per week. Monday - Friday.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 36161335

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