Customer Service Administrator £17,678 Sheffield
Your new company
I am working with a national client that require additional team members in their customer service teams based in Sheffield. The office is open plan and has a warm and inviting atmosphere and the company regularly develop and promote their team members within, with various career development options.
Your new role
You will be reporting to the customer service team manager - your role will involve speaking to employees on the telephone and booking appointments. You will also be providing them with basic information and inputting their details into an in-house system. You will be working to agreed time frames with the clients, and your role will involve keeping them informed throughout the whole process. This position will also involve general administration duties such typing, scanning and filing along with any ad-hoc support required to assist management on a day to day basis.
What you'll need to succeed
Only candidates with experience in a Customer Service role will be considered for this role. The right candidate for this role will have an excellent telephone manner, along with strong organisational skills. it would also be beneficial to have a good geographical knowledge as you will be speaking to people around the UK. You will have a hardworking and enthusiastic approach and be an adaptable team player. It is essential that you have at least 6 months experience in a similar role, along with a good knowledge of the MS Office package.
What you'll get in return
This role will pay £17,678 per annum. You will be working Monday to Friday and there will be an element of flexible working hours involved at the discretion of your manager. You will be working close to Sheffield city centre with lots of local amenities nearby.
What you need to do now
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