Customer Service Administrator - £ 18,000 - £ 19,000

Posted 22 August by Hollyfield Personnel

Our prestigious client based in Solihull are looking to recruit a Customer Service Administrator on a 10 month contract.

This role is based on growth within the company.

Duties to include:

  • Handling and processing of customer enquires
  • Dispatching and controlling systems for regional engineers
  • Processing and maintaining customer records
  • Liaising between internal departments to resolve customer issues
  • Ensuring all paperwork is completed
  • Ensuring that any complaints are dealt with in a professional manner
  • Updating web portals
  • Completing daily / weekly and monthly spreadsheets for clients
  • Updating in house database with accurate information

Skills and experience required:

• A minimum of 2 years Customer Service / Administration experience

• Excellent communication skills - both oral and written

• Ability to build strong relationships with internal and external clients

• Proficient IT skills

Salary:

£ 18,000 - £ 19,000

Working Hours:

Monday - Friday - 9:00 - 5:00 pm

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful

Required skills

  • Customer Issues
  • Customer Service
  • Build Strong Relationships
  • Dispatching

Reference: 33132673

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